Warranty Disclaimer and Manufacturer Warranty
Serfinity Medical acts solely as a distributor of products and does not provide, offer, or extend any warranty—express or implied—on products sold through this website.
All products are subject exclusively to the applicable manufacturer’s warranty, if any. Manufacturer warranty coverage, terms, limitations, and procedures vary by product and manufacturer and are determined solely by the manufacturer. Warranty information is typically included in the product manual or documentation provided with the product at the time of delivery.
Products that are eligible for return within Serfinity Medical’s stated return window are governed exclusively by Serfinity Medical’s Returns Policy. Return eligibility, refunds, or exchanges during the return window are not considered warranty claims and are separate from any manufacturer warranty coverage.
Upon request, Serfinity Medical may assist customers in identifying applicable manufacturer warranty information. Customers may contact support@serfinity.com to request warranty details for a specific product; however, Serfinity Medical does not guarantee the availability, scope, or outcome of manufacturer warranty coverage.
All warranty claims, repairs, replacements, or determinations of coverage are the sole responsibility of the manufacturer. In the event a customer experiences difficulty obtaining warranty service directly from the manufacturer, Serfinity Medical may, at its discretion, assist in coordinating communication with the manufacturer or explore alternative resolutions. Such assistance does not constitute an assumption of warranty obligations by Serfinity Medical.